Privacy Policy
At RUBÍ ATELIER, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or make a purchase through our website.
1. Information We Collect
When you browse our website, create an account, place an order, subscribe to our emails, or contact us, we may collect information such as:
Name
Email address
Billing and shipping address
Phone number
Order and purchase information
Account information
Information you provide when contacting customer support
Website usage and device information, such as IP address, browser type, and pages visited
Payment information is processed through our payment providers. We do not need to store your full payment card details ourselves.
2. How We Use Your Information
We may use your information to:
Process and fulfill your orders
Provide shipping and delivery updates
Communicate with you about your purchases
Provide customer support
Improve our website, products, and services
Personalize your shopping experience
Send marketing communications when you have chosen to receive them
Detect, prevent, and address fraud, security issues, or unauthorized activity
Comply with applicable legal and regulatory requirements
We aim to collect only information that is reasonably necessary for the purposes for which it is used. Good privacy practices include minimizing the information collected and retaining it only as long as there is a legitimate business or legal need.
3. Cookies and Similar Technologies
Our website may use cookies and similar technologies to help the website function properly, remember preferences, understand how visitors use our website, and improve our services.
Some cookies may be provided by third-party services that support functions such as analytics, advertising, payments, or other website features.
You may be able to control or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.
4. Sharing Your Information
We may share information with trusted service providers when necessary to operate our business, including providers involved in:
Payment processing
Order fulfillment
Shipping and delivery
Website hosting and technology
Analytics
Marketing and communications
Customer support
Fraud prevention and security
We may also disclose information when required by law, legal process, or a valid governmental request, or when necessary to protect our rights, customers, website, or business.
We do not sell your personal information simply for the purpose of selling customer data.
5. Shopify and Third-Party Services
Our online store is powered by Shopify. Shopify and other service providers may process information as necessary to provide their services.
You can review Shopify's current privacy information and practices through Shopify's Privacy Policy.
Third-party services integrated with our store may have their own privacy policies, and we encourage you to review them where appropriate.
6. Marketing Communications
If you subscribe to our newsletter or otherwise provide consent to receive promotional communications, we may send you information about new collections, products, special offers, and other updates from RUBÍ ATELIER.
You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the email or by contacting us.
7. Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, maintaining business records, resolving disputes, preventing fraud, and meeting legal obligations.
When information is no longer required, we may securely delete or anonymize it.
9. Your Privacy Rights
Depending on where you live and applicable law, you may have rights regarding your personal information, including the right to:
Request access to information we hold about you
Request correction of inaccurate information
Request deletion of certain information
Object to or restrict certain processing
Withdraw consent where processing is based on consent
Request a copy of certain personal information
To make a privacy-related request, please contact us using the information below.
10. Children's Privacy
Our website is not intended to knowingly collect personal information from children. If you believe that a child has provided personal information to us without appropriate permission, please contact us so that we can review and take appropriate action.
11. Third-Party Websites
Our website may contain links to third-party websites or services. RUBÍ ATELIER is not responsible for the privacy practices, content, or security of third-party websites.
We recommend reviewing the privacy policy of any third-party website you visit.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, services, or applicable requirements.
When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically.
13. Contact Us
If you have questions about this Privacy Policy or would like to exercise an applicable privacy right, please contact us: